1. Who We Are
ruxox ("ruxox", "we", "us", "our") operates ruxox.com and provides custom software development, AI implementation, cybersecurity consulting, and related technical services. Our contact email is .
This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and your rights in relation to that data.
2. What We Collect
We only collect information you actively provide to us. We do not run tracking pixels, ad networks, or surveillance analytics on this website.
Information you give us directly:
- Name, email address, phone number, and company name submitted via contact or estimate forms.
- Project descriptions, budget ranges, and timelines submitted in estimate requests.
- Email correspondence when you contact us at app@ruxox.com.
Information collected automatically:
- Basic server logs (IP address, browser type, pages visited, referrer) collected by our hosting provider for security and performance purposes. These are not linked to your identity.
3. How We Use Your Data
We use the information you provide solely to:
- Review and respond to project estimate requests.
- Communicate with you about an active or potential engagement.
- Deliver services you have contracted us to perform.
- Meet legal obligations (e.g. invoicing, tax records).
We do not sell, rent, or share your personal data with third parties for marketing purposes. We do not send unsolicited marketing emails.
4. Free Browser Tools
The free tools available at ruxox.com/tools.html run entirely in your browser. No data you enter into these tools is sent to our servers or stored anywhere. All processing happens locally on your device. We have no access to your inputs or outputs from these tools.
5. Third-Party Services
We use the following third-party services that may process data on our behalf:
- Formspree — processes form submissions on our contact and estimate forms. When you submit a form, your data is sent to Formspree's servers and forwarded to our email. Formspree's privacy policy applies to this processing. We use Formspree solely for form routing.
- Hosting provider — our website is hosted on a third-party server. Basic server logs are collected by the hosting provider for operational purposes.
If we add additional third-party services in future, we will update this policy accordingly.
6. Cookies
ruxox.com uses a single item of browser local storage to remember your dark/light theme preference (ruxox-theme). This is stored only on your device and is not accessible to us.
We do not use advertising cookies, cross-site tracking cookies, or analytics cookies. We do not run Google Analytics, Facebook Pixel, or similar tracking services on this website.
7. Data Retention
We retain personal data only as long as necessary for the purpose it was collected:
- Estimate requests and enquiries: retained for 12 months, then deleted unless an engagement has begun.
- Active client data: retained for the duration of the engagement plus 7 years for legal and tax purposes.
- Email correspondence: retained for 3 years from the last communication.
You may request deletion of your data at any time by emailing . We will respond within 30 days.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access — request a copy of the personal data we hold about you.
- Correction — request correction of inaccurate data.
- Deletion — request deletion of your data (subject to legal retention requirements).
- Objection — object to our processing of your data.
- Portability — request your data in a portable format.
To exercise any of these rights, email with the subject "Data Rights Request". We will respond within 30 days. For EU/UK residents, you also have the right to lodge a complaint with your local data protection authority.
9. Security
We take reasonable technical and organisational measures to protect personal data from unauthorised access, disclosure, or loss. This includes using HTTPS for all web traffic and limiting access to personal data to those who need it to perform their role.
No method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we will notify you promptly if we become aware of a breach affecting your data.
10. Children's Privacy
ruxox.com and our services are not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has submitted data to us, contact us at and we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be noted by updating the "Last updated" date at the top of this page. We recommend reviewing this page periodically.
12. Contact
For any privacy-related questions, data rights requests, or concerns, contact us at . We aim to respond within 30 days.